Language School Manager – Education Management

Über das Unternehmen

Berlitz is a global leader in language and leadership training, with a rich history spanning over 140 years. We offer a comprehensive portfolio of programs, including language instruction, global leadership training, and cultural consulting. Our innovative methods and dedicated instructors empower individuals and organizations to communicate with confidence and achieve their international ambitions. Join our team and be part of a company that connects the world through language.

Stellenbeschreibung

We are seeking a dynamic and experienced Language School Manager to lead our Berlitz center in Wels, Upper Austria. This pivotal role involves overseeing all operational aspects of the school, ensuring exceptional student experiences, and driving business growth. The Language School Manager will be responsible for staff leadership, curriculum oversight, financial management, and maintaining Berlitz’s high standards of quality and service. You will be a key ambassador for our brand, fostering a positive learning environment and building strong relationships within the local community.

Hauptverantwortlichkeiten

• Lead and manage the daily operations of the language center, including staff supervision, scheduling, and resource allocation.
• Oversee the recruitment, training, and professional development of instructors and administrative staff.
• Ensure the delivery of high-quality language programs and adherence to Berlitz teaching methodologies and standards.
• Manage the center's budget, financial reporting, and achieve revenue and profitability targets.
• Develop and implement local marketing and sales strategies to attract new students and retain existing ones.
• Maintain strong relationships with students, parents, corporate clients, and community partners.
• Handle student inquiries, feedback, and complaints effectively to ensure high levels of satisfaction.
• Ensure compliance with all local regulations and company policies.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement.

Erforderliche Fähigkeiten

• Minimum of 4 years of experience in an educational management or similar leadership role.
• Excellent proficiency in English and German (C1 level or higher) is mandatory.
• Proven leadership and team management skills with the ability to motivate and develop staff.
• Strong business acumen, including financial management and sales/marketing experience.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• Proficiency in Microsoft Office Suite and experience with CRM or educational management software.
• Valid work authorization for Austria.

Bevorzugte Qualifikationen

• Bachelor's degree in Education, Business Administration, or a related field.
• Experience working within a language education setting or an international organization.
• Additional language proficiencies are a plus.
• Knowledge of the Berlitz Method or other communicative language teaching approaches.

Vorteile & Zusatzleistungen

• Competitive salary and performance-based bonuses.
• Comprehensive health and social insurance benefits.
• Generous paid time off and public holidays.
• Opportunities for professional development and career advancement within a global organization.
• Free or discounted language training for yourself and eligible family members.
• A vibrant and international work environment.
• Employee assistance programs.

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