Hospitality Management Intern (English) – Remote

Über das Unternehmen

Hilton is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,400 properties and more than 1 million rooms in 119 countries and territories. Dedicated to fulfilling its founder Conrad Hilton’s original vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history. Hilton is consistently recognized as a top employer worldwide.

Stellenbeschreibung

We are seeking a highly motivated and detail-oriented Hospitality Management Intern to join our remote team. This is a unique opportunity for individuals passionate about the hospitality industry to gain invaluable experience in a dynamic global environment, all from the comfort of their home. You will support various aspects of hospitality operations, guest services, and project management, contributing to the exceptional standards Hilton is known for. This role is perfect for students or recent graduates looking to apply their theoretical knowledge in a practical, hands-on setting with a focus on English-speaking tasks.

Hauptverantwortlichkeiten

• Assist with virtual guest relations and support, handling inquiries and feedback in English.
• Contribute to the development and implementation of remote training materials for hospitality staff.
• Support marketing and communications efforts, including social media content creation and campaign analysis.
• Conduct market research and competitive analysis to identify industry trends and opportunities.
• Help organize and coordinate virtual events and internal meetings.
• Prepare reports and presentations on operational performance and project progress.
• Collaborate with various departments to ensure seamless guest experiences and operational efficiency.
• Participate in virtual team meetings and contribute to brainstorming sessions.
• Handle administrative tasks as needed to support the remote team operations.

Erforderliche Fähigkeiten

• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time management abilities.
• Ability to work independently and as part of a remote team.
• Basic understanding of hospitality industry principles.
• Customer-focused mindset with a proactive approach to problem-solving.
• Reliable internet connection and a suitable home office setup.

Bevorzugte Qualifikationen

• Currently pursuing or recently completed a degree in Hospitality Management, Business Administration, or a related field.
• Familiarity with CRM software or hotel management systems.
• Experience with virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• A second language proficiency is a plus.

Vorteile & Zusatzleistungen

• Opportunity to work with a world-renowned hospitality brand.
• Flexible remote work environment.
• Mentorship and professional development opportunities.
• Gain practical experience in a global setting.
• Exposure to diverse aspects of hospitality management.
• Access to Hilton's internal learning resources.
• Build a valuable professional network.

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